Privacy policy.

Privacy Policy

Effective Date: 09-12-2024

Arbour Arch ("we," "us," or "our") values your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, and protect your information when you interact with our property development website and services in South Africa. By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information:

    • Name

    • Email address

    • Phone number (if provided)

    • Any other information you voluntarily submit via contact forms or other communication channels.

  • Non-Personal Information:

    • Browser type and version

    • IP address

    • Pages visited on our website

    • Referring to the website or source

    • Cookies and other tracking technologies to monitor usage patterns.

2. How We Use Your Information

The information we collect may be used for the following purposes:

  • To communicate with you regarding our property developments, services, and offerings.

  • To send you email marketing communications, newsletters, or promotional content (subject to your preferences and applicable laws).

  • To improve our website functionality and user experience.

  • To conduct retargeted advertising campaigns.

  • To comply with legal and regulatory obligations.

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with:

  • Service Providers: Trusted third-party vendors who assist us in operating our website, conducting our business, or providing marketing services.

  • Legal Authorities: If required by law, regulation, or legal process, we may disclose information to government or law enforcement agencies.

  • Business Transfers: In the event of a merger, sale, or transfer of assets, your information may be included in such a transaction.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies help us understand user behaviour, customize the content, and deliver targeted advertisements. You can manage your cookie preferences through your browser settings.

5. Your Rights

As a user in South Africa, you have the following rights under the Protection of Personal Information Act (POPIA):

  • The right to access your personal information.

  • The right to correct or update inaccurate information.

  • The right to object to the processing of your data for marketing purposes.

  • The right to request the deletion of your data, subject to legal and contractual limitations.

To exercise your rights, please contact us at [Insert Contact Email Address].

6. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. We encourage you to review their privacy policies before providing any information.

8. Updates to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or applicable laws. The updated version will be posted on our website with the effective date at the top of the policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, don't hesitate to get in touch with us:

Email: marketing@barnesproperty.co.za
Phone: 072 405 9209
Address: 12 Brookside Mall,

Shop 17,

Centre Management Office,

1 Willow Road,

Pietermaritzburg.

Thank you for trusting Arbour Arch with your information.